The Office of the Commissioner for Environmental Information is an independent body that reviews decisions public authorities make on requests for access to environmental information under the European Communities (Access to Information on the Environment) Regulations 2007 to 2018. This document sets out our commitments and the service standards you can expect from us.

Customer Service Charter

 

The Office of the Commissioner for Environmental Information has adopted areas of the Office of the Ombudsman's customer service policy.
This includes their complainant conduct policy and details on how to make a complaint about a member of staff.
Details on this can be found at: Customer Service Policy